The Help Center

You Asked, We Answered

Interested in learning more about our merchandise at Scrappy Cat? We value our customers and clients and are here to answer all of your questions. Here are some frequently asked questions about our policies and how we operate. Please contact us if you have more on your mind.

Are the prices at your store negotiable?

No, sorry. We take great care to source, apprehend, clean & in some cases restore many aged, one of a kind or hard to find items for the shop and we need to be paid for them fairly. We take condition and the going rate into consideration when pricing and truly do our best to make them affordable as possible. To be honest, we dislike charging at all, but we have hungry cats to feed and our work is worth it.

Can we drop off merchandise that we would like to get rid of?

No, sorry. We have spent a great deal of time and effort compiling all needed for the shop. We are very particular. If you really want to show us something you would like to share, please send us an email picture of what you have. Please do not bring in anything. We appreciate the thought.

Sorry, no. We adore Kitties, but it would not be fair or safe to have them around breakable items and on a busy street. Let the allergic rejoice!

Are there live Cats in Scrappy Cat?

Do you put items on hold for customers?

Yes. Just talk to us and let us know what you need.

Why do you charge more than Goodwill or Salvation Amry?

We are not a pawn shop. We are not a thrift store. We are not a multi-national corporation making millions in profit and fronting as a non-profit. We do not get our products for free. We specifically curate items for the shop hoping to provide you a lovely array of nostalgia to choose from. We do not underpay Workers to help us. Attempted ethical living with a conscious and interest in how we effect others sadly costs money.